I have seen vehicles in park pulled onto a flatbed, it can be done right, if tow driver takes the time & backs up to the wheels and push the tow truck under the dead vehicle and having the dead vehicle wheels slide on the steel flatbed, not so bad, but if they just drag the vehicle up w/ tires dragging on the ground may leave flat spots on tires & undue stress to other drivetrain items. To use dollies it takes time and alot of work that truck drivers don't/can't/won't do in most cases(they don't get paid for this). If you dont see flat spots on tires I would not worry to much but would have it documented in any case.
I'm dealing with one of the "Managers" at the dealer. I'm going to call him monday and tell him that the tow truck driver did this, so any further damage I can see/hear/feel, will be repaired by them. There are cameras all over where the truck broke down. I can get those if I need to get dirty with these people.
Also, what are my options legally? It was bought in IL and I live in IN. I don't even want it anymore, I feel like it's complete junk. Can I request they replace it with another one? Can I prove anything with this tow truck? Should I call GM? Attorney General?
My only advise is to kill them with kindness. Dont be demanding and angered because remember, they have your truck all to themselves for the next long while. Approach it from a "how can we solve this" angle rather than a "fix my fucking shit" angle. This was the biggest piece of advice I got from fellow members when i was having a shit show with my truck. It may hurt the ego, but it will undoubtedly get you further. Then once all is said and done, GTFO of that dealership.
I've been nice and they've been nice. They just have an idiot and careless tow truck driver. My wife said the guy told her "I'm very meticulous". I wish I would have been there, I knew I should have called off work. I will be nice. After this I also realized a warranty is for the birds. I'd rather have coined 2k for a decent forged rotating assembly than deal with this plus further wear and tear due to ignorance. Monday I'm calling my trans guy. I'm going to do the trans, diffs, and some suspension work before I get to the engine. I've noticed with all cars I've raced/drove, It's better to beef up the weak points before making more power. Fuck the warranty. This summer is Maggie time :drive1:
Just a ?, if you bought/have a warr. do you have to return to the selling dealer or can you go to your shop/friend or another dealer? If you say there are cameras you may just ask to look at them now before you get to worried about other damages. I am with Max on the kindness side and use camera video if needed later even if no tow damage, you can say why should I trust you the dealer if dealer tow driver jerked my awd truck around and didn't wait for the keys. Good luck.
i drove a tow truck for 6 years and just about every car with no keys i would get under IF possible to disconnect the shift cable... OR i would dolly the rears only and pull it up..
awd i would have to use 4 dollys or just wait for a key... if i had nothing..
i always had 5 gallons of water on the truck for washing fluid and oil dry off roads from accidents... i would soak the bed and back right up to the tires with the bed. then with a wet aluminum bed... those tires would slide just like ice.. id get the fronts on... then back up to the rears.... its a major PITA to drag a car up or get under when time is money... but its just what had to be done...
keep your cool, i honestly wouldnt worry about it... get it in, get it fixed, make note of what happened, with the dealer as well, and see how it acts when you get it back...
The warranty isn't really worth it to me anymore. After I get it back my buddy is going to do the trans. After that is there a way to beef both diffs? Maybe a 4.10 gear, can't remember stock gearing. After that I'll do a forged shortblock. I'd rather spend the money, build it how I want, and DRIVE it. Not let it sit at a dealer.